Hello there! I'm glad you reached out to me for help with your new Genesis Seaborg 400 steering wheel for your Xbox 360. It's not uncommon to face compatibility issues when using third-party controllers, so let's see if we can figure out what's going on. Firstly, it's important to ensure that the controller you bought is indeed compatible with your Xbox 360. In general, third-party controllers are not always fully compatible with the Xbox 360 and may require some additional setup. If the controller is compatible, make sure the drivers for it are installed on your Xbox 360 and that your Xbox 360 is fully updated.