G3n3s!s Posted November 26, 2009 Report Share Posted November 26, 2009 Tak zde je můj příběh (ještě nedokončený) Normálně přihlášený na rapidu sem aktualizoval stránku, tak mě to odhlásilo, řikam ok, tak se přihlásim, jenže mě to napsalo, že to nelze účet najít, napsal jsem teda na podporu (nekoukejte na tu angličtinu :dozey:): HELP ! I Now normally go to refresh my page at rapid PA and now it logged me off :( then i wanted to log in back, and it says bad password, i press forgoted password. But if i type my mail martindobruska@seznam.cz , it type about any 1 account, and it send my password to email, but for 2nd account!!! :( PLZ HELP !!! ANYONE MUST STEAL It but i dont know how because i have activacted security lock... now it type "Your Premium Account has not been found." PLZ HELP! Get my account genesiscz back! If you want, i send you account pass and login...Plz help me with getting gim back! Sry for bad english, i am czech mezitim jsem zkusil se přihlásit normálně pod číslem který sem měl při zakoupení, a ejhle, už mi to psalo jen, že účet byl nalezen ale heslo bylo špatný, a mezitim mi přišel email z podoporyHello,we have changed your password and restored your user-e-mailaddress to your signup-e-mailaddress because we think that an unauthorized person has access to your account. Your new login information ==================== Login: <censored> New password: <censored> New e-mail: <censored> ==================== You can now log in on this link https://ssl.rapidshare.com/premiumzone.html Please change your password (and maybe your e-mail address) in the premium-zone (use the "settings"-link). We strongly suggest not to use the previous password again. Make sure that your pc and e-mail address are secure so nobody can access your Rapidshare-Account. Additionally we suggest you to check your computer for viruses and trojan programs. It is possible that you accidentally entered your login information on a phishing website (a website that copies the design of rapidshare.com, but was built by a unauthorized person in order to steal login data for RapidShare accounts). When you are asked for your login information, please always check if the website is actually rapidshare.com. The links of phishing sites often look very similar to the real link (for example "rapldshare.com"). If you detect a phishing website, please send us the link so we can take measures against that site. To raise your accounts security we suggest to activate the Security Lock. After activation, you will receive an E-Mail with the code which is needed to administrate your accounts settings, file transfers and RapidPoints conversions. Every activation will create a new code. To request the existing unlock code please click on the Security Lock and select Request Release-Code. Best regards, Lea RapidShare Support RapidShare AG Gewerbestrasse 6 6330 Cham Switzerland no tak sem se přihlásil a ejhle! dřív sem měl Free RapidPoints: 11792Premium RapidPoints: 5523 a teď mám jen Free RapidPoints: 6000Premium RapidPoints: 0 ! Tak jsem jim napsal:oh thanks, but what my rapid points! And files! ? I need that rapid points! i had about 11600 freerapid points and about 5500 premium rapid points. I want it back, can you do it back with files, too? a oni: Hello,kindly note that account 11618808 has still 6000 freerapidpoints. Maybe you are talking about a different account. Make sure that you are logged into the right account. Thank you. Best regards, Mirko RapidShare Support RapidShare AG Gewerbestrasse 6 6330 Cham Switzerland tak já na to Hello,i am talking about that stolen account, i had about 650 files in that, and i had about 11600 freerapid points and about 5000 premium rapid point But you make "new account" than i dont have now files and Rapid points not, too :( but that files are at your server normally, not deleted, if you want complete all downloadlinks then i can post it to you Thanks, genesiscz no a tenhle email jsem poslal 26.11. 2009, 21:59 - dnes v 21:59 takže mi ještě neodepsali, tak se uvidí, co si myslíte, jak to dopadne? Já doufm že mi ty soubory vrátěj, i když to byl samej warez...//update: 27.11.2009 0:40 tak to dopadlo následovně, po tom, co sem napsal že mi chybí soubory a body, napsaly: Hello, please tell us the account number you are referring to. If you would like to keep the old account, please read our instructions below, but please note that we could not find any points on your old account either. Unfortunately we can not convert a new account into an extension of an existing account. If you would rather keep your old account, we can delete the new one and refund your payment. Kindly note that payments can only be fully refunded when the account was not used. Please reply to confirm if you wish to cancel the account <censored>. You will receive a refund-offer from our payment department after your confirmation. In order to extend your account, please use the "Extend account" button in the Premium-Zone. Thank you for your understanding. Best regards, Lea RapidShare Support RapidShare AG Gewerbestrasse 6 6330 Cham Switzerland Tak sem napsal že to teda rušit nechci že si to nějak zařídím Quote Link to comment Share on other sites More sharing options...
sasa.lohr Posted November 26, 2009 Report Share Posted November 26, 2009 drzim ti palce, ale pochybuju ze ti to vrati Quote Link to comment Share on other sites More sharing options...
G3n3s!s Posted November 26, 2009 Author Report Share Posted November 26, 2009 no tak account vrátily, pointy nějaký taky, slyšel jsem že ty účty nikdy nemažou ani ty soubory jen když si na to někdo stěžuje... a oni mi ty body ještě měly přijít (asi 22 000) za ref linky ale to to asi převedly do měsíců protože mě zbejvalo 3 měsíce a najednou mám půlroční xD Quote Link to comment Share on other sites More sharing options...
G3n3s!s Posted November 26, 2009 Author Report Share Posted November 26, 2009 tak to dopadlo následovně, po tom, co sem napsal že mi chybí soubory a body, napsaly: Hello, please tell us the account number you are referring to. If you would like to keep the old account, please read our instructions below, but please note that we could not find any points on your old account either. Unfortunately we can not convert a new account into an extension of an existing account. If you would rather keep your old account, we can delete the new one and refund your payment. Kindly note that payments can only be fully refunded when the account was not used. Please reply to confirm if you wish to cancel the account <censored>. You will receive a refund-offer from our payment department after your confirmation. In order to extend your account, please use the "Extend account" button in the Premium-Zone. Thank you for your understanding. Best regards, Lea RapidShare Support RapidShare AG Gewerbestrasse 6 6330 Cham Switzerland Tak sem napsal že to teda rušit nechci že si to nějak zařídímsry za double post Quote Link to comment Share on other sites More sharing options...
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